Help Center

Download AstroDating from Google Play or visit astrodatingapp.com. Sign up with your email, Google, or Facebook account (Apple Sign-In is available on iOS and web). You'll need to enter your birth date, time, and location to generate your natal chart.

Yes. Go to Profile > Edit Profile > Birth Details. Note that changing your birth time will recalculate your entire natal chart and may change your compatibility scores with other users.

You can delete your account from Settings > Account > Delete Account in the app, or visit astrodatingapp.com/account/delete. Your data will be permanently removed within 30 days.

We use real synastry — the astrological practice of comparing two birth charts. We analyze aspects between your planets and theirs (conjunctions, trines, squares, etc.) across key relationship houses to generate an overall compatibility score.

Try expanding your discovery preferences: increase the distance range, widen the age range, or lower the minimum compatibility threshold. You can also remove specific zodiac sign or element filters.

It depends on where you subscribed. On Android, manage through Google Play subscriptions settings. On the web, go to Settings > Billing in the web app to access your Stripe billing portal where you can upgrade, downgrade, or cancel.

For Google Play subscriptions, refunds are handled by Google according to their policies. For web (Stripe) subscriptions, contact our support team through the contact form. We review refund requests on a case-by-case basis.

Yes. Subscriptions auto-renew unless canceled at least 24 hours before the current period ends. You can cancel at any time from Google Play settings (Android) or from the billing page on the web app.

On Android, go to the Plans screen and enter your promo code in the promo field before selecting a plan. On the web, enter the code on the checkout page. Promo codes apply discounts or bonus months depending on the campaign.

Tap the three-dot menu on any profile or in a chat conversation, then select 'Report'. Choose a reason and add details. Our team reviews all reports within 24 hours.

Tap the three-dot menu on their profile or in your chat, then select 'Block'. They won't be able to see your profile or contact you, and they won't be notified.

Only your approximate distance is shown (e.g., '3 miles away'). Your exact coordinates are never visible to other users.

For the most accurate chart, yes. Your birth time determines your rising sign (ascendant) and house placements, which significantly affect compatibility scores. If you don't know your exact time, you can enter an approximate time — but your chart and scores will be less precise.

Sun sign compatibility only considers one planet. Full chart compatibility (synastry) analyzes all planetary placements, aspects, and house overlays between two charts — giving a much more nuanced and accurate picture of relationship dynamics.

Yes. Unlike generic horoscopes based only on your sun sign, our horoscopes are calculated from your full natal chart, including transits to your moon, rising, Venus, and other key placements.

Yes! Visit app.astrodatingapp.com to access the full web app. You can browse profiles, chat with matches, view your natal chart, and manage your subscription — all from your browser.

Yes. Visit astrodatingapp.com in your mobile browser, then tap 'Add to Home Screen' (or the install prompt). The app will appear as an icon on your home screen and open in full-screen mode, just like a native app.

Yes. Your profile, matches, messages, and subscription are all synced in real time. You can switch between the mobile app and web app seamlessly.